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See what our valued clients have to say about our service!
James
We had a very nice trip and think the crew pitched it perfectly between being incredibly helpful without being intrusive. The weather was choppy but it was explained to us fully beforehand and that once we got round the palm conditions would improve which was indeed the case. We had 2 young children on board with us and the crew made a special fuss of them which was also a very nice touch. The boat was immaculately clean and well maintained. The price is not the cheapest but on the whole we were very happy with our experience and would definitely use Exclusive yatchs again. Please pass our thanks to the crew and captain again.
Utpal
We had wonderful time on the trip we took on your yacht Xclusive 10 with our family. I would like to especially thank the captain and the crew of the yacht for all the help they provided in getting my handicapped father on board. They ensured our safety all the time and gave us chance to really relax and enjoy the wonderful scenery both during the day time and at night. We took a plunge in the ocean, sat on the front deck while the captain navigated towards Jumairah Beach at full throttle, and enjoyed the beautiful sunset with songs and little dance on the top deck. Highlight of the trip was our return back to the marina after dark, where we enjoyed the beautiful lighting of the promenade as the captain slowly brought us in. The yacht was very well appointed. The crew took care of our snacks and drinks and provided towels for clean-up after dip in the ocean. We had people of all age groups - from 78 years to 5 years and everyone enjoyed this so much. This was clearly the highlight of our trip to Dubai!
Louise
I would like to take this opportunity to say the customer service from your company when our yacht hire had to be rescheduled due to bad weather was great, everyone I spoke to on the phone was polite, courteous and apologetic even though it was out of their control. The crew on the day were brilliant and extremely polite and helpful. We couldn't of been happier with our experience and I personally will be highly recommending your company to anyone I know living or visiting Dubai.
Jacqui
I can't quite believe we have been back in UK for a week! We are missing the warmth of Dubai very much. I have made comments on Tripadvisor of our super experience on board one of your yachts... This was a special day for us as we were celebrating our 30th Wedding Anniversary, and what a lovely way to spend an afternoon with your professional and caring team. We have regaled our stories to all our colleagues at work and have sent your link to 2 of our friends who live in Dubai who will definitely be looking to book with you. We cannot think of any way to improve the service the team provided ... From conversations with Ron, the reception from the ladies as we arrived, to the crew who looked after our every need ... Not that there were many demands - we were perfectly happy being sailed around! We compliment you on providing an excellent outing for us. Many thanks
Mrs Stacey Cook & Mr Tim Cook (a very happy husband)!
I am writing to let you know how much I appreciate the outstanding service that Xclusive Yachts personnel provided last week. I chartered a yacht as a surprise for my husband whilst we were visiting Dubai on the 7th September 2015 and very nearly missed our booking due to sleeping through the alarm. After a quick phone call, your staff were very attentive and helpful. The employees I interacted with from start to finish, including Costa Avdeevskii , Captain Pradeep and the crew Anbazhagan Ramalingam, Priyesh, were very knowledgeable about your company and the boats available and seemed genuinely interested in helping me fulfil a special day rather than just being focused on making a quick sale. Because of their efforts, I was able to offer my husband - in his words ''the best day of his life'' and I am very satisfied with what you guys offered. Upon my next trip to Dubai I will be booking another charter, as well as recommend it to others. Please let the team know that their efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued. I look forward to visiting Xclusive Yachts again in the not too distant future.
